Shipping & Returns

Shipping 

All orders placed will be ready to ship within 1-2 business days. Expect Amazon prime shipping as they are coming from one of their warehouses at this time.

Orders placed over the weekend or on a holiday holiday might take an extra business day or two. 

We ship to residential and business addresses only.

International Shipping

We are in the process of setting up international shipping at our new warehouse and are currently unable to fulfill international orders.

Returns

Stuff happens. We understand. You may return anything purchased from fernandavery.com within 30 days from the date of shipment for a full refund. The returns must be in original packaging, unused (unworn, unwashed, unaltered).

Please send us an email to: team@fernandaverybrand.com with your information including order number and we will get this sorted for you. At this time our returns are being donated to those in need so please contact us for this information.

Please note if you bought your product on Amazon, you will have to go through their return system that they have in place.

Customers are responsible for return shipping charges.

We process return within 3-4 business day of receipt and refunds will be issued to your original form of payment.

Exchanges

In order to get you the product you want quicker, we do not offer exchanges. Just place your new order and as soon as we receive your return we will issue you a refund to original method of payment.